{"id":21940,"date":"2023-02-27T12:31:54","date_gmt":"2023-02-27T11:31:54","guid":{"rendered":"https:\/\/www.dampfkessel.com\/?p=21940"},"modified":"2023-02-27T12:31:56","modified_gmt":"2023-02-27T11:31:56","slug":"100-service-for-satisfied-customers","status":"publish","type":"post","link":"https:\/\/www.dampfkessel.com\/en\/100-service-for-satisfied-customers\/","title":{"rendered":"100% service for satisfied customers"},"content":{"rendered":"\t\t
A routine internal and pressure test<\/strong> for the steam boiler<\/strong> and condensate tank<\/strong> was due last week Sunday. Our customer, an internationally active company in<\/strong> the packaging industry<\/strong>, had specially arranged<\/strong> a weekend date for its site in the Ruhr area<\/strong> so as not to have to accept any production downtime<\/strong>. Preparing and accompanying T\u00dcV inspections is part of Hagelschuer’s service<\/strong>. During the preparations, our experts on site noticed that two safety valves<\/strong> were defective. Without further ado<\/strong>, they used our web store<\/strong> to check whether they were available in stock<\/strong>. Subsequently, you organized<\/strong> the provision in Buldern by telephone. The collection was carried out directly by our customer.<\/strong> This meant that our fitters were able to continue the work on<\/strong> site without any gaps and then install<\/strong> the new valves<\/strong> directly. The customer was able to continue production on Monday<\/strong> as planned without any downtime<\/strong>. At Hagelschuer, customer service is lived.<\/strong> We have over 20,000 spare parts<\/strong> directly available from stock<\/strong>. You can conveniently order online<\/strong> via our webshop<\/a> and even free of shipping costs<\/strong>. Also We try to fulfill special requests if possible. 100% service for satisfied customers. <\/strong><\/p>\n<\/p>\n